Very friendly staff. Dr. Bergin was thorough and great at explaining everything.
- Phil S.
Great environment, professional staff, great attitudes, and very knowledgeable. What more could you want than to feel welcomed? If I could give ten stars I would. Thanks to all the ladies and gents. 👍🏽👍🏽
- Richard J.
Excellent customer service and a gentle bedside manner. Love it here!
- WEN W.
One of the best experiences I had. All of the staff was kind, professional, and helpful.
I took my 3 year old (almost 4) to her first eye appointment here. I was nervous and so was she but the staff knew exactly how to act with her to make her comfortable. This is a good office for young children if you feel like they can handle a thorough appointment. They tested everything and I was surprised that the appointment took a full hour but I felt it was very comprehensive. Dr. Bergin and Heidi had great bedside manner and explained everything very well. The frame selection for adults seemed fine, for kids it was pretty limited but they did have a couple of options. Our responsibility for payment vs. what insurance would cover was explained well and insurance covered 100% of the visit. I expect all members of our family will return here for any future eye related needs.
Absolutely loved my experience at Excel. The Dr is very detailed with excellent chairside manner. The team that helps are very patient an kind. I’m not a fan of going to the eye Dr, but this place makes it much easier. I will recommend to all family an friends looking for an eye Dr.
A change in insurance is what led to me finding Dr. Bergin and I couldn't be happier about the switch. I've been wearing glasses/contacts for 30 years and this appt was the most thorough exam/explanation I think I've ever received. Additionally, my son is new to glasses and she made him feel incredibly comfortable. The staff is so pleasant and extremely helpful. I'm way delayed in writing this review, but my experience at Excel was too good not to share with others. Highly recommend!
- Antoinette H.